Student Support

General

• Getting in touch with the Admissions Team
• How can I book a Campus tour?

Document Request

• When will I get my certificate?
• What documents can ALG provide to students?
• How do I request a document from ALG?

Intention to Report

• I have received an Intention to Report for Unsatisfactory Course Progress
• I have received an Intention to Report for Non-payment of Fees
• What is an Intention to Report (ITR) and why have I received one?

Making a payment

• What payment options are available to me?
• How can I pay my fees through my Student Portal?

Making changes to my enrolment

• Changing your course to a lower AQF level (e.g. changing from Diploma to Certificate)
• Can I change my Timetable?
• How can I change my course?

Student Counselling

• Does ALG offer student counselling?

Student ID

• How do I get a Student ID card?