Does ALG offer student counselling?

Feeling down, stressed, frustrated? Support from our family, friends or a counsellor can get you started on the road to recovery. As part of our ongoing student support, we offer counselling sessions for all students with our counsellor.

Australian Learning Group have launched a new Counselling Service which will be run through AccessEAP as part of their Student Assistance Program. The new program provides our students more access and flexibility to the service instead of the Monday and Thursday service we previously provided. Below is information on the service and how you can book your first appointment!

AccessEAP offers short term, solution-based counselling and coaching, focusing on your mental health and wellbeing with the help of a qualified professional counsellor. People turn to counselling when they need support or at a crossroads in their lives. Counselling provides the chance to talk things through, very often relieving emotional pressure, clearing the way for you to focus and decide what to do next.

With over 1600 counsellors available nationally, we can guarantee you will have access to confidential counselling support 24 hours a day, 7 days a week, 365 days a year.

Counselling services include:

· Personal issues

· Study/ life effectiveness

· Improving relationships

· Facing crisis and trauma

· Coping with deadlines

· Financial and legal concerns

· Improving your grades

· Communication skills

· LGBTQ support

· Drug, alcohol & substance abuse

· Life goals

· Gambling and addiction

· Trauma, grief and loss

· Depression and anxiety

· Missing your family

How do I book an EAP session?

At AccessEAP, we are contactable 24 hours a day, 7 days a week, 365 days a year by telephoning 1800 959 192. For all urgent enquiries, please contact this number immediately. You can also book via our website or through the AccessMyEAP app.

What will it cost me?

Your EAP counselling sessions are free!


Even though your EAP is provided by Australian Learning Group, EAP is a confidential service. You will be allocated an identification number at time of registration and this number is used for all records relating to you rather than your name.

Still need clarification or help?
Simply reach out to our friendly Student Experience Team by submitting a Request or use the Help widget.

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