Student Support

What is an Attendance Warning Letter?
Have you received an Attendance Warning Letter and are not sure what it is and what to do? You have come to the right place! An Attendance Warning Lette...
Mon, 6 Sep, 2021 at 3:11 PM
What should I do if I can not attend a class?
We understand that there might be times where you are not able to attend some classes because you have an appointment, or you are not feeling well. Do not w...
Thu, 19 Aug, 2021 at 4:30 PM
What is Reasonable Adjustment support?
At ALG, we are firm believers in fairness, equality and empathy. We understand that sometimes you may experience something that impacts your ability to cont...
Tue, 3 Aug, 2021 at 4:56 PM
What is an Intention to Report (ITR) and why have I received one?
We know an Intention to Report can seem daunting at first, however let us help to clarify your understanding.   There are three reasons as to why y...
Mon, 30 Aug, 2021 at 2:25 PM
What should I do if I have received an Intention to Report (ITR)?
It is important to remember that we are here to support you and we want to help you work through ways to address the Intention to Report (ITR) you have rece...
Mon, 30 Aug, 2021 at 2:10 PM
I have received an Intention to Report for Non-payment of Fees
We understand that there are many factors that can sometimes lead to you not paying your fees, from simply forgetting the fee due date to other financial co...
Mon, 30 Aug, 2021 at 2:29 PM
I have received an Intention to Report for Unsatisfactory Course Progress
We understand that failing an assessment happens from time to time and there is nothing wrong with that!  Throughout the term you are provided with a ce...
Mon, 30 Aug, 2021 at 2:11 PM
I have received an Intention to Report for Unsatisfactory Attendance
We know that you all try your best to attend 100% of the time, but also understand that sometimes there are things outside of your control that prevent you ...
Mon, 30 Aug, 2021 at 2:30 PM
How can I get in touch with my trainer?
Do you have a question for your trainer? Maybe you are unsure about a part of your assessment, want to know a bit more information about a class subject, or...
Thu, 8 Jul, 2021 at 10:00 AM
How do I request a document from ALG?
There are times when you may require academic or supporting documentation from us. We will be happy to provide the document(s) needed!  To view the type...
Thu, 8 Jul, 2021 at 10:00 AM