• Can a student request a transfer to another registered provider within 6 months of their course?
• Course change request
• How do I defer my student's course?
• Can my student go on holiday for 3 weeks during the term to attend a personal event overseas?
• Can students switch their payments between pay by month (PBM) and pay by term (PBT)?
• Can students change campuses?
• I want to represent a student who is already assigned to another agency at ALG. What is the 'change of agency' procedure?
• My student wants to cancel his/her course, what is the procedure and response time?
• My student wants to change timetable. How can I help the student further?