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  1. Australian Learning Group
  2. ALG Partner
  3. Policies & Procedures

Policies & Procedures

  • Can a student request a transfer to another registered provider within 6 months of their course?
  • Course change request
  • How do I defer my student's course?
  • Can my student go on holiday for 3 weeks during the term to attend a personal event overseas?
  • Can students switch their payments between pay by month (PBM) and pay by term (PBT)?
  • Can students change campuses?
  • I want to represent a student who is already assigned to another agency at ALG. What is the 'change of agency' procedure?
  • My student wants to cancel his/her course, what is the procedure and response time?
  • My student wants to change timetable. How can I help the student further?

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