As per the ALG Agency Agreement, agencies must not recruit or attempt to recruit a prospective student who the agent knows to have engaged the services of another representative of ALG.
Students cannot change their Education Agent unless:
a) The student completes the Study Program (course of package) and enrols into a new Study Program at ALG, and nominates a new Education Agent prior to the commencement of the new Study Program; and/or
b) The student provides evidence to ALG that the Education Agent has acted negligently.
The students are required to complete the Agency Request Form and provide supporting documents to evidence the change request. Please follow the instructions on the Change of Agency Request Form which is in keeping with our Agency Policy and Student Handbook.
alg.edu.au/changeagency/
alg.edu.au/studentarea/alg-student-handbook/
alg.edu.au/docs/international_agency_policy.pdf