Australian Learning Group
ALG Partner
Policies & Procedures

My student wants to cancel his/her course, what is the procedure and response time?

Updated December 09, 2021 07:40

Please review cancellation policy and cancellation form at https://alg.edu.au/cancel/. Cancellation requests must be submitted prior to term start date. Please note, the average response time is 10 days.

Articles in this section

Can a student request a transfer to another registered provider within 6 months of their course?
Course change request
How do I defer my student's course?
Can my student go on holiday for 3 weeks during the term to attend a personal event overseas?
Can students switch their payments between pay by month (PBM) and pay by term (PBT)?
Can students change campuses?
I want to represent a student who is already assigned to another agency at ALG. What is the 'change of agency' procedure?
My student wants to cancel his/her course, what is the procedure and response time?
My student wants to change timetable. How can I help the student further?